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Terms of Use


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1. Intuitive ​

By using and accessing the www.careorigin.sa website, you acknowledge and agree to be bound by these Terms, and you agree and accept to be bound by all applicable laws and regulations and you further acknowledge that you are responsible for compliance with any applicable local laws. If you do not agree to any of these terms, you may not use or access this website.  All materials contained on this website are protected by applicable copyright and trademark law. If you do not agree to these Terms, do not access the Site or Use it, share or disclose any personal information to us.


No professional healthcare advice


Products and claims relating to specific products on or through the Site are not subject to the evaluation of the SFDA and are not approved to diagnose, treat, prevent or cure any diseases.The Site
is not intended to diagnose or treat any disease or provide specialized medical advice. The products, services, information and other content provided by the Site directly or via links to other external sites are for informational purposes only. Please consult a physician or other healthcare professional regarding any medical or health diagnosis or any treatment options involved.Information available on
the Site and websites available via links, as well as information relating to medical or health conditions, treatments or products that may be briefly provided. The information available on the Site including any product labels or packaging cannot in any way be considered as a substitute for professional medical advice. The site does not recommend self-management of health problems. The information available on the site is not exhaustive and does not cover all diseases, health ailments, medical conditions or their treatment. If you have any questions in such cases, contact your healthcare professional immediately Do not delay or delay seeking medical advice based on information you may have read on the Site.
Links to or access from third-party websites or resources are not an endorsement by us of the authenticity of any information, products or services therein. We assume no responsibility for the content or performance of any third-party website. Your use of any third-party website is at your own risk.
You must not use the information or services available on the Site to diagnose or treat any health problems or to prescribe any  cosmetic or other treatment.  You should always consult your healthcare professional and read the information provided by the manufacturer with the product and on any product labels or packaging, before taking any pharmaceutical, food, herbal or homeopathic products or before starting any exercise or diet program or starting any treatment for health problems. People are different and may react differently to different products. You should  consult your doctor  or healthcare professional about interactions between the medications you are taking and the supplements offered on the site. Comments posted on any forum of the site by employees or users of the site express categorically and exclusively their own opinions and in their  sole personal capacity, and are not claims officially stated by us or express our own opinions or positions. Product ratings that are recommended by current or former employees or users of the site are expressed in a way that Cut off their personal opinions in their own personal capacity and are not a substitute for appropriate medical care or advice from a healthcare professional. We are not responsible for any information available on the Site regarding recommendations regarding dietary supplements or cosmetics for any health purpose.
Always check the product label or packaging before using the product. If there are any discrepancies, customers should follow the instructions on the product label or packaging without liability to us. You should contact the manufacturer directly to clarify any details on the label, packaging and recommended use.


Use and Termination


By using our Site you represent and agree that you are at least eighteen (18) years of age or older and that you are fully capable and qualified to consent to the use of the Site. If you are under the age of 18 you are only permitted to use this Site with the involvement of a parent or guardian.

A. Account setup and usage


You agree to provide accurate, true, complete and current information about yourself as required by the Site and to update such information as soon as possible to maintain its accuracy, correctness, completeness and up-to-date. If you provide inaccurate, false, incomplete or outdated information or find to us in our sole discretion that such information is inaccurate, false, incomplete or outdated, we reserve the right to terminate your account and block Any or all of your current or future use of the Site by you during the registration process, you will create a username and password. You are responsible for the confidentiality of your account and password, so you agree to notify us immediately of any unauthorized use of your account, password, or other security breaches by ensuring that you log out of the account after each session. You also agree to be responsible for all changes resulting from unauthorized use of your account. We accept no responsibility for your failure to abide by this section.

B. Use of the Website

You agree to use the Site for legitimate legal purposes and that you are responsible for your use and communications on the Site. You agree not to post or transmit any material that is unlawful, infringing, obscene, indecent, threatening, offensive or objectionable of any kind, including any material that encourages any illegal conduct or any conduct that may encourage the infringement of the intellectual property rights of others or violate any local, regional or international law. It may interfere with the normal operation and use of the Site or violate those rights. You agree not to access the Site by any means other than those intended via its official interface. Viewing or operating the Site or any information or materials contained on the Site in frames or through any similar means on another website without our prior authorization is prohibited. Any permitted links to the Site must comply with applicable laws, rules and regulations.

D. Account Termination

We reserve the right to terminate any account if we consider your order fraudulent or your credit card is disputed. You agree that we may suspend or suspend your access to all or part of the Site with or without notice to us based on any conduct you perform that we in our sole discretion, laws, or regulations deem to be harmful to another user or to us or our affiliates.

Account Verification

All accounts, and eligible purchases, are subject to verification at the sole discretion of Aseel Enaya Trading Company. Aseel Enaya Trading Company reserves the right to cancel, invalidate and suspend/block your account from any Internet Protocol (IP)  address or device from which any fraudulent or suspicious activity has been detected or suspected. In the event of any disputes relating to these Terms of Use, any decision made by Asl Enaya will be final and irrevocable in any case. It will send you Parent Care An email notification when your account is paused or blocked, provided you have opted in to receive notifications, which you can check on your contact preferences page

Cancellation

Your subscription will remain valid until you cancel it. You can cancel it at any time.

2. Use of the license

Permission is granted to temporarily download one copy of the materials (information or software) available on the website and owned by Asl Enaya Trading Company, for personal, non-commercial use only. This is a temporary license for use only, not a transfer of ownership, and under this temporary license you may not act as an owner, infringe property rights or do • Modify or copy the Materials. • Use the Materials for any commercial purpose, or for any public purpose (commercial or non-commercial) • Attempt to de-engineer any software on the website of Asl Enaya Trading Company. • remove any intellectual property rights, copyright or other proprietary notations from the materials on the Site; or • transfer the material to another person or "copy" the materials on any other server.

This license automatically terminates if you violate any of these restrictions and may be terminated by Origin Care Trading Company at any time. Upon termination of your presentation of such materials or upon termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed form.

3. Disclaimer of any obligation

The materials available on the Origin of Care Trading Company website are provided on an "as is" basis. Origin Care Trading Company makes no express or implied warranties regarding these materials, and hereby disclaims all other obligations and warranties, including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or the obligation not to infringe intellectual property or any other infringement of rights.

Furthermore, Origin Care Trading Company does not warrant or make any representations regarding the accuracy of the materials available on its website, as well as the results, or other materials that may link to such materials or any other websites linked to this website.

You agree that using the Site or participating in any Software is at your own risk. The Site, the Software and the materials contained herein herein are set forth as "as is" and "as available" bases, and Aseel Enaya Trading Company and its respective officers, directors, employees, representatives and successors and assigns (collectively, "Origin Care Entities") all disclaim and disclaim all warranties of any kind, whether express or implied, including but not without prejudice. Limited to implied warranties of merchantability, fitness for a particular purpose and non-infringement. Without limiting the generality of the following, and to the fullest extent permitted by applicable law, Origin Care Entities expressly disclaims liability for any product defects or deficiencies, or any claims arising from damage, misuse or modification of the product, the selection of an inappropriate or incorrect product and failure to follow the instructions printed on the product.

Care Origin Entities makes no warranties that the Site or any software will meet your requirements, that the Site will be timely, secure, error-free, uninterrupted, or unbreakable or that the results obtained from the Site or any software will be accurate or reliable, or that the quality of the products, services, information and other materials obtained from the Site will meet your expectations from them or that any error in the Site will be made. Fix it. Asl Enaya Trading Company does not warrant or warrant that the materials contained on the site are error-free, accurate, complete, reliable or current. Asl Enaya Trading Company is not responsible for typography, omissions, or abbreviations in relation to pricing, product description, misspelling or any text or images. Any materials downloaded or otherwise obtained from the Site or via any software are at your own risk and you are solely responsible for any damage that may occur to your computer system or loss of data that may result from downloading any materials. No information you may obtain from the Site or any software that may form or grant warranties relating to this Site. Origin Care Trading Company makes no warranty or warranty with respect to any products or services sold. We accept no liability for any damages resulting from any information, products or services provided by third parties even if we have been advised of the possibility of such damages. Nothing in which Care Parent Entities may be liable for any indirect, incidental, special or consequential damages (including damages for loss of business, loss of profits, loss of goodwill, loss of use, loss of data, cost of purchasing replacement goods, services or information, litigation or the like), whether on the basis of a breach of conduct, damages (including negligence), etc. That. Even in the case when the parent entities of Care are notified of the possibility of such damages. The limitations of obligations described above in this document are essential elements of the basis of arrangement between you and Asul Enaya. Medical products, information, software and services offered via and on the Site will not be provided without these restrictions.


Compensation

You agree to indemnify, defend and hold harmless Origin Care Trading Company from any losses, expenses, costs or damages including attorneys' fees resulting from your use of or inability to use the Site, your participation in any program, any products or services you have purchased or obtained in connection with the Site, any publications therein, or any activities related to your account whether through you or another person, or your violation of these Terms. , your violation of the rights of any third parties, or your violation of any applicable laws, rules or regulations. You agree to cooperate fully and reasonably to defend any such claims. We reserve the right to exclusively defend and control any subject matter to indemnify you under this section or in the event that you have to indemnify us for attorneys' fees and fees as well as any losses, suits, damages and liabilities incurred by us as a result of such litigation.


Copyright, trademarks, and other intellectual property rights

You acknowledge that this Site and all materials on the Site or made available in connection with the Software, including but not limited to the design of the Site or software, text and graphics, sounds, images, software, files, appearance and feel, and other choices and arrangements contained therein (collectively, the "Materials") are our own property and are subject to the laws and rights of intellectual property and copyright.trademarks, service marks, trade features, trade names, and logos (collectively) "Marks") contained on the Site and are the exclusive property of Asl Care or its affiliates.


4. Restrictions

In no event shall Aseel Enaya Trading Company or any of its suppliers be liable for any damages (including, without limitation, damages for loss of data or profits, or resulting from business interruption) that may result from the use or inability to use the materials available on the website of Aseel Enaya Trading Company, even if Aseel Enaya Trading Company or any of its representatives has orally or written informed of the possibility of The occurrence of such damages. As some jurisdictions do not allow limitations on implied warranties, or limitation of liability for consequential or incidental damages, such limitations may not apply to you.

5. Material accuracy

The materials appearing on the Origin of Care Trading Company website may include technical, typographical or photographic errors. Aseel Enaya Trading Company does not warrant that any of the materials contained on its website are accurate, complete or up-to-date. Aseel Enaya Trading Company may make changes to the materials contained on its website without prior notice. However, Aseel Enaya Trading Company makes no commitment to update these materials.

6. Links

Origin Care Trading Company has not reviewed all the sites linked to its website, and is not responsible for the contents of any such sites. The presence of any link on the website of Origin Care Trading Company does not imply the recommendation of the site for this link. The use of any site linked to such links lies solely with the user.

7. Amendments

Asl Enaya Trading Company may amend the terms of service of its website at any time without prior notice. By using this website, you agree to be bound by the current version of these Terms of Service. These Terms may change periodically and are revised at any time and from time to time in our sole discretion by updating this posting. You should review this post from time to time to see the Terms of Use as they are binding on you. Your continued use of the Site means that you agree to any changes or modifications we may make or have already made to these Terms.

8. Governing Law

These Terms and Conditions shall be governed by and construed in the laws of the Kingdom of Saudi Arabia and irrevocably subject to the exclusive jurisdiction of the courts of the City of Jeddah, Kingdom of Saudi Arabia.

9. Your

You are responsible for maintaining the confidentiality of your account and password and for determining who accesses your computer, and you agree to accept responsibility for all activities that take place through your account or password. If you are under the age of 18, you may not use the services of Aseel Enaya Trading Company except with the involvement of a parent or guardian. Aseel Enaya Trading Company reserves the right to refuse to provide the service, terminate accounts, or Remove or without any legal or financial liability modify the Content, or cancel orders at its sole discretion.

10. conduction

  • It is not required to purchase a certain amount to benefit from the delivery service.
  • A shipping fee of 12 riyals, including VAT, applies if the cost of the order is less than 100 riyals and the  delivery is within the cities of Jeddah and Riyadh
  • A delivery fee of SAR 20 including VAT will apply if the order cost is less than SAR 200 and delivery is outside Jeddah and Riyadh.
  • Delivery is free for orders of 100 riyals or more within the cities of Riyadh and  Jeddah and 200 riyals or more outside the cities of Riyadh and Jeddah.
  • Delivery is available every day: Saturday to Thursday from 8 am to 12 am, and Friday from 1 pm to 9 pm.

11. propulsion

  • Payment can be made by mada Cards, Credit Cards, Apple Pay or Cash on Delivery.
  • Amounts will be calculated in Saudi Riyals.
  • Cancelled orders will be refunded prior to delivery to the same card used within 7-14 business days.
  • In free bead discounts and offers, the lowest price piece is offered for free.

12. Exchange & Return

  • In all cases,  in the event that the product is returned or you no longer need it, you can deliver  it to any of the branches  of the  origin of care in the cities of Riyadh and Jeddah, and we will exchange it for you or refund your money, the purchase invoice is necessary to provide the return and exchange service, within (1)  days from the date of purchase.
  • Damaged or used products cannot be returned.
  • In all cases, in the event that the product reaches you damaged or does not match what was ordered, the original care will bear all fees and the full purchase amount will be refunded in addition to the delivery fees to the same credit card used within 7-14 working days.

·         In any case, if the  order is canceled before  the delivery notice is made, the full purchase amount plus the delivery fee will be refunded to the same credit card used within 7-14 working days.

  • In the event of a return or exchange of the order after delivery, the entire purchase amount will be refunded to the same credit card used within 7-14 working days without a refund of the delivery fees as the service has been used.
  • In case of returning 1+1 or 2+1 offers or a discount on the second pill, the full offer set must be returned.
  • In case of returning the offer items, the entire offer group items must be returned at the time of the offer.
  • The purchase invoice is necessary to provide the return and exchange service, within (1) days from the date of purchase.
  • Varieties must be in their original state unchanged (such as discoloration or having cuts).
  • In case of refunds for money, points earned from purchases will be deducted from  your Neqaty account for the Origin of Care program.
  • Cases where we do not accept product returns or exchanges:
    • If the barcode is removed or erased or the cartons of the product are damaged.
    • Items that require special storage conditions such as refrigerator medicines and baby food
    • Make-up tools and make-up cannot be returned for public health

If the return or exchange is requested after (1) working days of receiving the product . 

    • Mothers' clothing in order to preserve public health.


13. Privacy Policy Your privacy matters to us

The policy of Origin Care Trading Company is based on respecting your privacy with respect to any information we may collect during the operation of our website. Accordingly, we have developed this Privacy Policy for you to understand how we collect, use, pass and disclose personal information and by agreeing to the terms and conditions you consent to the collection of personal information to the extent necessary for use by Usul Enaya Trading Company and therefore you consent to the data being collected. The following is a summary of the Privacy Policy

  • We will collect personal data by legitimate and proper means, with the knowledge or consent of the person concerned when the need arises.
  • Before or during the collection of personal data, we will determine the purposes for which the data is collected.
  • We will collect and use personal data only for those purposes specified by us and for other assistance purposes, whether with the consent of the person concerned or as required by law.
  • Personal data should be appropriate for the purposes for which it will be used and, to the extent necessary for these purposes, should be accurate, complete and current.
  • We will protect personal data using reasonable security safeguards to secure it against loss or theft, to prevent unauthorised access, or to prevent its disclosure, copying, use or modification. But this does not mean that we are absolutely committed to this protection.
  • We will provide customers with adequate information about policies and practices related to the management of personal data.
  • We will retain personal data for as long as is necessary only to achieve those purposes.
  • •We will use your contact information to send you newsletters, emails, text messages, notifications, services, sales and special offers if you sign up to receive them and do not choose to cancel them. We may also use your email address to display advertisements for our exclusive products, services, sales and offers
  • We will provide customers with adequate information about policies and practices related to the management of personal data.

We are committed to conducting our business in accordance with these principles in order to ensure the confidentiality, protection and preservation of personal data. Origin Care Trading Company may change or update this Privacy Policy periodically at the Company's sole discretion at any time without its obligation to notify you of such change.



14. Note

In order for the captain to ensure that the order is delivered to the correct person, an OTP code may  be sent to the registered phone number, and if this happens, he must be provided with the verification code (OTP) sent to the registered phone number.

15. Alert

Origin Care strives to ensure the accuracy of the images and information of all products, but sometimes there is a change in the ingredients or in the shape of the outer packaging from the manufacturer and it is constantly updated so as not to affect the quality of the products. We recommend that you read the warnings, precautions and method of use of all products before use and do not rely solely on the information provided by the origin of care.